Chatbot

Your service never sleeps


A chatbot on your website answers your customers' questions instantly. Day and night, at the weekend too — your customers do not have to wait until tomorrow.

Free of charge and no obligation.

your-shop.atDigital assistantreplies instantlySUNDAY, 22:14Do you have the Alpinhiking boots in size 43?Yes, size 43 is in stock.Order today and the parcelshould be with youon Tuesday.View productGreat, thanks!Type a message …

The difference

Answers after closing time too

Before: Whoever has a question in the evening writes an email and waits until tomorrow. Or buys elsewhere right away.

After: The answer comes instantly, right on your website. At 10 pm just as at 10 am.

AFTER HOURSCLOSEDREPLY TOMORROWBUYS ELSEWHEREAFTER HOURSDo you have size 43?Yes, in stock. Arrives Tuesday.ANSWERED AT ONCEORDERED FROM YOUBEFOREAFTER

What you get

No customer waits any more

  • There around the clock

    In the evening, on Sunday and during holidays too. Without anyone having to be on call.

  • More orders

    Whoever gets an answer right away buys from you instead of searching on.

  • Calmer Mondays

    After the weekend, no inbox full of the same questions is waiting for your team.

How we get there

Three steps to your own chatbot

  1. We take a look

    You show us what customers ask you most often. We show you which questions the chatbot takes over.

  2. We set it up

    It knows your products, delivery times and terms and matches the look of your website.

  3. Your team takes over

    When it gets tricky, the chatbot hands over to your team — including everything the customer has already written.

Frequently asked questions

Good to know

What if the chatbot cannot answer a question?
Then it says so honestly and takes down the request. Your team gets in touch as soon as it is back.
Do customers notice they are writing with a chatbot?
Yes. It introduces itself as a digital assistant — so everyone knows where they stand from the start.
Does this work with my existing website?
Yes. The chatbot is built into your existing website. No rebuild is needed.
What does it cost?
The price depends on how many questions it should answer and how busy your website is. In the initial consultation we show you what it brings you. The consultation itself is free.
Who builds it?
AlpenApps from Feldkirch in Vorarlberg, Austria. You talk directly to Samuel Welte, who also develops your solution. We work for retailers and businesses in Vorarlberg and the Lake Constance region.

Last updated:

How many requests reach you after closing time?

Tell us briefly how things work in your business.
We show you where you save the most time.